皇冠官网平台If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Then, call PG&E at 1-800-743-5000.

24-hour Customer Service Line: 1-800-PGE-5000 (1-800-743-5000)

24-hour Power Outage Information Line: 1-800-PGE-5002 (1-800-743-5002)


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Signs of a possible gas leak include:

  • Sulfur like smell or rotten egg smell
  • Hissing, whistling or roaring sounds
  • Damaged connections to gas appliances
  • Dead or dying vegetation in otherwise moist areas over or near pipeline areas
  • Unusual soil movement or bubbling water

Leave the area immediately. Call 9-1-1 first, and then PG&E at 1-800-743-5000.


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What to do if you see a downed power line:

Never, ever touch a downed power line or go near one. Power lines are not insulated like power cords. Always assume the power line is live.

  • Don't touch a downed power line or other equipment.
  • Don't touch anything or anyone in contact with a downed power line.
  • Keep children and pets away from a downed power line.
  • Don't drive over a downed power line.

Leave the area immediately. Call 9-1-1 first, and then PG&E at 1-800-743-5000.

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Community Wildfire Safety Program皇冠登录网址2

PG&E has precautionary measures in place to help reduce the risk of wildfires. Our goal is to help customers prepare for and stay safe during extreme weather events, including sending notifications when and where possible when power may be turned off for safety.

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For public safety, it may be necessary for us to temporarily turn off electricity when gusty winds and dry conditions, combined with a heightened fire risk, threaten a portion of the electric system. We will attempt to contact customers in advance to ensure there’s enough time to prepare.